Last updated: January 29, 2026 | Québec (Canada) Jurisdiction
These Terms of Use (“Terms”) govern access to and use of the Clervue application, platform, APIs, websites, dashboards, analytics tools, and related services (collectively, the “Service”). The Service is provided exclusively to businesses and professionals.
By accessing or using the Service, you represent that you have authority to bind the entity you represent and agree to be legally bound by these Terms. If you do not agree, you must not access or use the Service.
The Service is intended solely for commercial, professional, and institutional use. It is not intended for personal, consumer, or household use. Outputs generated by the Service do not constitute financial, accounting, legal, tax, or investment advice.
Access to the Service requires the creation of an account. By creating an account, the User represents and warrants that:
The User agrees to promptly update account information to ensure its continued accuracy. The Company may refuse, suspend, or terminate any account that contains inaccurate, misleading, or incomplete information.
The User is solely responsible for maintaining the confidentiality of its access credentials and for all activities conducted through its account, whether authorized or not. The User shall:
The Company shall not be liable for any loss or damage arising from unauthorized access resulting from the User’s failure to safeguard credentials or internal access controls.
Subject to continuous compliance with these Terms, the Company grants the User a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service during the applicable subscription term solely for the User’s internal business and professional purposes.
No rights are granted except as expressly stated. For greater certainty, this license does not include any right to distribute, commercialize, or make the Service available to third parties, except as expressly permitted with respect to Work Results under Section 9.
The User shall not, directly or indirectly:
Any use outside the scope of the license granted herein constitutes a material breach of these Terms.
The Company may, at its discretion, modify, suspend, limit, or discontinue any aspect of the Service, temporarily or permanently, including features or access, for operational, security, legal, or business reasons.
The Service is provided on an “as available” basis. The Company does not guarantee uninterrupted availability and shall not be liable for downtime, interruptions, or service degradation.
Unless expressly agreed in writing under a separate enterprise or support agreement, the Company has no obligation to provide support, maintenance, uptime guarantees, or service-level commitments.
Any support provided is offered on a commercially reasonable, best-efforts basis and does not create additional contractual obligations.
If the User provides suggestions, feedback, or recommendations regarding the Service, the User grants the Company a perpetual, irrevocable, royalty-free, worldwide right to use, modify, and incorporate such feedback into the Service without restriction or compensation. Feedback is deemed non-confidential.
The Service enables users to:
All outputs are inherently dependent on user-provided data, assumptions, and external data sources.
The Service provides analytical and decision-support tools only. All outputs are illustrative, hypothetical, and forward-looking in nature. They do not constitute:
No fiduciary duty, agency, partnership, joint venture, or advisory relationship is created between the Company and any User. Users remain solely responsible for all business, financial, investment, and strategic decisions and for obtaining independent professional advice as appropriate.
Users are solely responsible for:
The Company does not independently verify, audit, or validate user data.
The Service may integrate data from third-party providers, APIs, and market information sources. Such data:
The Company does not control third-party data providers and disclaims all liability arising from the accuracy, completeness, timeliness, availability, or interruption of third-party data or services.
Projections, scenarios, and forecasts are inherently uncertain and based on assumptions that may not materialize. Actual results may differ materially. No guarantee of outcomes, performance, or results is provided.
All intellectual property rights in the Service, including the software, algorithms, models, methodologies, interfaces, designs, documentation, and underlying know-how (collectively, the “Works”), are owned by the Company or its licensors.
Subject to these Terms, the Company grants the User a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license, for the duration of the applicable subscription, to access and use the Service solely for the User’s internal business and professional purposes.
Outputs generated through the Service, including analyses, projections, forecasts, valuation reports, benchmarks, and related materials (the “Work Results”), are generated based on User-provided data and assumptions.
The User is granted a non-exclusive, restricted right to use the Work Results solely for its internal business, analytical, and background research purposes. Except as expressly permitted below, Work Results may not be published, disclosed, licensed, sold, marketed, or otherwise made available to third parties, whether publicly or privately.
The User may share specific Work Results with its own client solely in connection with a professional engagement, provided that:
The User remains fully responsible for any use or disclosure of Work Results by its clients.
Under no circumstances may Work Results be:
Any unauthorized disclosure or commercialization of Work Results constitutes a material breach of these Terms.
Users retain ownership of their data. The User grants the Company a limited license to host, process, and analyze such data solely for the purpose of providing and improving the Service, in accordance with the Privacy Policy.
The Company implements reasonable administrative, technical, and organizational safeguards to protect confidential information. Users remain responsible for safeguarding access credentials and controlling internal access.
At Clervue, safeguarding your data is a top priority. Our services are hosted on secure, SOC 2-compliant infrastructure, with encryption in transit and at rest along with robust access controls. We continuously monitor our systems, apply automated updates, and conduct regular security audits to ensure your data remains protected.
Our backend is hosted on Railway and our frontend on Vercel, both SOC 2 Type II certified platforms. Our database is managed through Supabase, which is SOC 2 Type II compliant and runs on AWS infrastructure. We use encryption to protect data in transit across all communications. Row Level Security policies ensure data isolation at the database level, so each organization’s financial data remains strictly separated. Role-based access controls provide granular permissions, and audit trails track significant changes to maintain accountability.
Users shall not:
The Company may suspend or terminate access for breach, security risks, legal obligations, or misuse. Upon termination, access ceases immediately.
The Company may update, modify, or enhance the Service and these Terms from time to time as functionalities evolve. Users will be notified of material changes through the Service or by reasonable means. Continued use of the Service after an update constitutes acceptance of the revised Terms.
The Service is provided “as is” and “as available” without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, or accuracy.
In accordance with Québec Law 25, the Company has designated a Privacy Officer responsible for the protection of personal information.
Privacy Officer: Chief Technology Officer, Clervue Inc.
Contact: contact@clervue.ca
For complaints, individuals may also contact the Commission d’accès à l’information du Québec (CAI).
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, exemplary, or economic damages, including loss of profits, revenues, data, business opportunities, or goodwill.
The Company’s aggregate liability arising out of or relating to the Service shall not exceed the total fees paid by the User during the twelve (12) months preceding the event giving rise to the claim.
Users agree to indemnify and hold harmless the Company from claims arising out of data provided, misuse of the Service, or violation of these Terms.
These Terms are governed by and construed in accordance with the laws of the Province of Québec and the federal laws of Canada applicable therein, excluding conflict of law principles.
Any dispute, claim, or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively before the competent courts of the judicial district of Montréal, Québec.